Patrick Michael
IT Support Specialist | Consultant | Designer
Walworth, NY, USA
About Patrick
I am a highly dependable IT Support Specialist with a decade of proven success in both corporate and consultative environments. My background is rooted in comprehensive network administration, sophisticated hardware/software troubleshooting,and dedicated user support. I thrive on implementing proactive solutions for system maintenance and stability.
As the owner of PM Consults & eXpressed Visions, I am passionate about leveraging technical expertise alongside Web Design and Graphic Art skills to deliver secure, efficient, and visually compelling technology strategies that align directly with client operational goals.
Core Focus & Mission
- Deliver reliable and permanent solutions, minimizing repeat issues.
- Maintain exceptional 1st Call Resolution metrics through advanced diagnostics.
- Ensure network security and stability for small to mid-sized operations.
- Bridge the communication gap between technical needs and client understanding.
"The best support is the one you never need. My goal is to build systems that work reliably so you can focus entirely on your business."